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Date: Mon, 22 Dec 1997 18:36:05 -0500
To: Greg Lehey
From: AT&T WorldNet Customer Satisfaction
Subject: Re: Your handling of abuse is completely inadequate
In-Reply-To: <19971223094605.23607@lemis.com>
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At 11:16 PM 12/22/97 +0000, you wrote:
You'll note that their mailer changes the time zone. The original message was sent with the Australian CST time zone (+1030)> I don't believe that anybody reads these messages. If I don't get a > reply from a human to this message, I'll post it on the web as an > example of what you people really do. > > This is pitiful. > > > On Mon, Dec 22, 1997 at 07:40:32AM -0500, AT&T WorldNet Customer Satisfaction wrote: >> At 08:44 PM 12/19/97 +0000, you wrote:Here, you'll note that their automatic reply took more than two days.
>>> On Fri, Dec 19, 1997 at 07:22:41AM -0500, AT&T WorldNet Customer >> Satisfaction wrote: >>>> At 10:09 PM 12/18/97 +0000, you wrote: >>>>> >>>>> Take me off your ill-gotten list. >>>>> >>>> >>>> Thank you for your report to the WorldNet abuse desk. >>>> >>>> We are not able to respond personally to each message >>>> received, but wish to assure you that we investigate >>>> each and every abuse report we receive, and will take the >>>> appropriate action. >>>> >>>> If we can be of further service, feel free to contact us >>>> at this email address. >>>> >>>> Thank you -- AT&T WorldNet Customer Satisfaction Team >>> >>> I'm sorry, I find this inadequate. Spam from your site is causing us >>> a considerable amount of trouble, and your assurances seem rather >>> inadequate. Please tell me what you plan to do about this incident. >> >> Thank you for your report to the WorldNet abuse desk. >> >> We are not able to respond personally to each message >> received, but wish to assure you that we investigate >> each and every abuse report we receive, and will take the >> appropriate action. >> >> If we can be of further service, feel free to contact us >> at this email address. >> >> Thank you -- AT&T WorldNet Customer Satisfaction Team >Thank you for your report to the WorldNet abuse desk.
We are not able to respond personally to each message received, but wish to assure you that we investigate each and every abuse report we receive, and will take the appropriate action.
If we can be of further service, feel free to contact us at this email address.
Thank you -- AT&T WorldNet Customer Satisfaction Team