From groggyhimself@lemis.com Wed Oct 8 10:39:11 2014 Date: Wed, 8 Oct 2014 10:39:11 +1100 From: Greg 'groggy' Lehey To: reception@eastwoodvet.com.au Cc: Yvonne Lehey Subject: Invoice 46544 Message-ID: <20141007233911.GQ89691@eureka.lemis.com> Please cancel invoice 46544. The consultation served no useful purpose, and it was performed under false assumptions. On 15 September I called your clinic and booked an appointment for the following day to have X-rays taken of my dog Nikolai. I was told that there would first be an examination, to which I agreed. On 16 September I drove 70 km to have the X-rays done. Only after the examination was I told that you could not perform the X-ray for another 6 days. This was not what I had been told previously, and if I had known that, I would not have made the appointment. I made my dissatisfaction clear at the time. Under these circumstances I had no choice but to take the dog to another vet. Your examination, though professionally performed, served no useful purpose. Greg Lehey